Frequently AskedQuestions

PIM stands for Product Information Management. It is a system for centralizing, managing, and enriching product data to ensure consistency and quality across all sales and marketing channels.

DAM stands for Digital Asset Management. It is a platform for storing, organizing, and delivering digital assets such as images, videos, and documents.

Loomex unifies PIM and DAM in a single, high-performance platform, with AI-powered features and seamless integrations for modern teams.

PIM and DAM are used by eCommerce brands, manufacturers, retailers, and product-driven teams to streamline product content and media workflows.

They ensure product data and assets are accurate, up-to-date, and easily accessible, improving customer experience and operational efficiency.

Implementation typically takes 2-4 weeks depending on your data complexity and integration requirements. Our team provides full support throughout the process.

Loomex integrates with popular eCommerce platforms (Shopify, WooCommerce), marketplaces (Amazon, eBay), and enterprise systems (ERP, CRM). We also provide a comprehensive REST API for custom integrations.

Yes! We offer a 14-day free trial with full access to all features. No credit card required to get started.

Absolutely. We provide tools and support to help you migrate your existing product data and digital assets from spreadsheets, databases, or other PIM/DAM systems.

We offer comprehensive support including documentation, email support, live chat, and dedicated onboarding assistance. Enterprise customers get priority support and dedicated account managers.

Yes, security is our top priority. We use enterprise-grade encryption, regular security audits, SOC 2 compliance, and follow industry best practices to protect your data.

Your data is securely stored in enterprise-grade cloud infrastructure with automatic backups, redundancy, and 99.9% uptime guarantee.